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The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service (English Edition) - de Jeff Toister (Author)
Details The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service (English Edition)
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| Le Titre Du Livre | The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service (English Edition) |
| Sortié Le | |
| Traducteur | Khairah Alioune |
| Numéro de Pages | 221 Pages |
| Taille du fichier | 41.94 MB |
| Langue du Livre | Anglais & Français |
| Éditeur | The Stationery Office |
| ISBN-10 | 9706569306-LAE |
| Type de E-Book | ePub AMZ PDF DNL OPF |
| Écrivain | Jeff Toister |
| EAN | 771-9121367588-KYS |
| Nom de Fichier | The-Service-Culture-Handbook-A-Step-by-Step-Guide-to-Getting-Your-Employees-Obsessed-with-Customer-Service-(English-Edition).pdf |
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Jeff es el autor de The Service Culture Handbook A StepbyStep Guide to Getting Your Employees Obsessed with Customer Service una guía práctica para que a los líderes sean capaces de desarrollar una cultura enfocada al cliente en sus empresas
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Jeff es el autor de The Service Culture Handbook A StepbyStep Guide to Getting Your Employees Obsessed with Customer Service una guía práctica para que a los líderes sean capaces de desarrollar una cultura enfocada al cliente en sus empresas
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Managers and frontline employees in turn often want to learn new techniques to boost customer service ratings This course delivers new and cuttingedge research that can be used to take customer service to new levels Jeff Toister shows how to influence customer perceptions enhance your service sense and build teamwork in order to exceed customer expectations